Airports Council International (ACI) has named Minneapolis-St. Paul International Airport (MSP) as the Best Airport in North America through its global passenger survey program. The achievement is for the 25-40 million passenger category.
The ranking follows surveys of airport passengers. The survey cover 30 key indicators that define a passenger’s overall experience, including the ease of finding their way through the airport, check-in, security, cleanliness, shopping and dining.
This recognition marks the third straight year—and seventh out of the last eight years—that MSP has received the Airport Service Quality (ASQ) program title. In addition, MSP is a member of the ACI World Director General’s Roll of Excellence following four straight years of Best Airport in North America awards between 2016 and 2019.
Read more about the award here.
